XEG Models
Premier US OnlyFans Agency
The Challenge
XEG Models was managing 78+ creators with a team of 15 chatters handling thousands of daily conversations. Their manual processes were causing response delays averaging 38 minutes, leading to lost revenue opportunities and creator dissatisfaction. The team spent 45+ hours per week on repetitive tasks like message routing, follow-ups, and performance tracking across multiple platforms.
The Solution
XEG Models implemented OnlyFinder's comprehensive CRM platform with a focus on AI-powered chatting automation and intelligent message routing. The platform's smart inbox consolidated all creator conversations into a single dashboard, while AI suggestions helped chatters craft personalized responses faster. Automated follow-up sequences ensured no fan was left unengaged, and real-time analytics provided visibility into chatter performance and revenue attribution.
Key Features Implemented
- AI-powered message suggestions and response templates
- Intelligent conversation routing based on fan value and chatter expertise
- Automated follow-up sequences for high-value fans
- Real-time performance dashboards for team management
- Revenue attribution tracking per chatter and conversation
- Bulk message scheduling and campaign management
The Results
Within 8 months of implementing OnlyFinder, XEG Models saw their average creator revenue increase by 287%. Response times dropped from 38 minutes to just 3 minutes, leading to higher fan satisfaction and retention. The team saved 45 hours per week on manual tasks, allowing them to focus on strategic growth initiatives and personalized creator support.
"OnlyFinder's AI chatting and automation tools allowed us to scale our concierge service without sacrificing quality. Game-changing for our agency."
— Michael Torres, Operations Director, XEG Models
Long-Term Impact
The efficiency gains from OnlyFinder enabled XEG Models to expand their roster from 78 to 95 creators without increasing headcount. Chatter satisfaction improved significantly due to reduced repetitive work, leading to lower turnover and better service quality. The agency now uses OnlyFinder's analytics to identify top-performing chatters and provide targeted training, creating a culture of continuous improvement.